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Terms and Conditions

Returns and guarantee policy: Danson products supplied by Lightingworx come with a 3-year standard warranty. We offer an unlimited number of replacements for failed globes for the duration of this 3-year warranty and will replace it with a brand new version of the same or equivalent globe, first purchased. If you have any issues with the quality or performance of any globes purchased from us please call or email and we will arrange the rest. 

Delivery policy: Your order will be processed and dispatched via Australia Post or a chosen logistics provider within 5 working days. Expected delivery times are within 7 working days of placing your order. All sales include postage and packaging unless indicated otherwise.

Security capabilities and policy for transmission of payment card details: We do not collect and/or store your credit details as payment is processed via Payment Express or PayPal.

Use of Cookies: A cookie is a small data file which is sent from a web server to a web browser when that browser visits the server's site. Cookies may be used on the Lightingworx website to remember your login, to track web traffic on an aggregate basis so that no individuals are identified and to keep session information such as your last search (this information is disposed of every time you close your web browser). Most browsers allow you to turn-off cookies. If you want to know how to do this, please look at the help menu on your browser. However, switching off cookies will restrict your use of our website.

Consumer data/privacy policy: We are committed to protecting the privacy of our users. We want to provide a safe and secure user experience. We will ensure that the information you submit to us via our web page at www.lightingworx.com remains private. We do not sell or rent your account information or provide any other customer information to other companies or organisations. We may use your email address to communicate with you in the future. If you do not wish this communication to take place, you can unsubscribe at any time. 

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Currency: Unless otherwise indicated, all transactions are in Australian dollars.

More information: If, at any time, you have questions or concerns please feel free to e-mail us at sales@lightingworx.com

 


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